Mental Health Support

Mental Health Support

Living with Mental Health conditions can cause a huge impact on your daily life. The following resources address all aspects of Mental Health problems and will provide support and counselling (including face to face sessions) without the need for a referral from your Doctor.

Information, Support and Treatment
There are a number of support services available for mental health problems that include online, phone based and face to face advice and help. If you'd like more information about what you, or someone you're concerned about could be experiencing then the charity MIND provides excellent online information and also face to face counselling services. The NHS counselling service - italk - is a self-referral service and can provide counselling and CBT (Cognitive Behavioural Therapy) services in various different settings.

Crisis
Sometimes Mental Health problems can feel overwhelming and it can be difficult to see a way through your current situation. There a number of services that can help - please click here if you're currently having a Mental Health crisis and would like immediate online advice on how to manage what your experiencing. If you need to talk to someone immediately, consider calling the Samaritans who provide crisis support 24hrs a day, 365 days a year. Call for free on: 116 123.

Medications and Treatments
If you've heard about or are considering medication and treatments for Mental Health problems then more information can be found on the MIND information page. Click here to access Medication and Treatments advice. In order to have many of these treatments prescribed, you will need to book an appointment with your Doctor.

Young people's Mental Health
If you'd like to access counselling services for younger people (Age 11-25), you don't need a Doctor's referral - you can do this by contacting Off the Record (South East Hampshire). This is our local adolescent and youth counselling service. Click here to access Healthier Together Mental Health support. Please click here to access Off the Record or Young Minds youth counselling.

GP Appointments for Mental Health
If you'd like to access counselling services for younger people (Age 11-25), you don't need a Doctor's referral - you can do this by contacting Off the Record (South East Hampshire). This is our local adolescent and youth counselling service. If you have consulted the advice above without success then we are here to help - please contact us to request an appointment to talk to one of our medical team.

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Be prepared to care for yourself with a well-stocked medicine cabinet and plenty of rest.

  • cough or cold
  • upset stomach
  • pain or headache
  • cuts and grazes
  • sore throat (but if for two weeks or more contact your GP)

For health advice, visit nhs.uk.

Your local Pharmacist is a trained medicine expert who can dispense and advise you on the safe use of prescription, repeat prescription and over-the-counter medicines. Most pharmacies are open until late and at weekends, and they all have a private area where you can talk to a Pharmacist in confidence. You don’t need to book an appointment to see a Pharmacist.

  • Ask for advice on ailments, medicines and healthier living
  • Queries about medication, dosage, type or suitability plus urgent requests or if related to hospital discharge
  • repeat prescription
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  • runny nose
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GPs deal with a whole range of health problems including:

  • Conditions that can't be treated with over the counter medication or advice from a Pharmacist
  • Coughs lasting more than three weeks
  • New moles appearing or existing moles changing shape, size or colour

They also provide health education, offer advice on smoking and diet, run clinics, give vaccinations and carry out simple surgical operations. A range of health care professionals work at GP practices, including GPs, nurses, healthcare assistants, practice managers, receptionists and other staff. Practices also work closely with health visitors, midwives, mental health services and social care services. If the health professional you see cannot deal with a problem, then you’ll usually be referred to a hospital for tests, treatment, or to see a consultant with specialist knowledge.

NHS 111 is there for you when you have a healthcare need that is not life threatening. It is available 24 hours a day, 365 days a year.

  • If you think you need to go to hospital
  • If you don’t know the most suitable place to go or call
  • If you don’t have a GP to call or if your GP practice is closed
  • If you need advice or reassurance about what to do

Available 24 hours a day, every day. Click here for NHS 111 online.

If you have a non-life-threatening illness or injury, there are lots of ways you can access advice and care without going to an Emergency Department. This allows emergency staff to concentrate on people with serious, life-threatening conditions and will save you a potentially long wait. Visit for same day, urgent, minor injuries or illness when your GP practice is unavailable, such as such as sprains and suspected broken bones

  • fractures and lacerations
  • insect and animal bites
  • stitches (sutures)
  • dressing care
  • minor cuts and bruises
  • minor burns and strains

Emergency department or call 999. Only for very serious or life-threatening situations. If you are unsure, call NHS 111.

Click here to find out when to call 999.

More questions?
Visit the NHS website